POLICIES


ORDER FULFILLMENT AND SHIPPING
Items will ship within 5-7 days 
Standard Shipping- $10 via USPS Priority Mail
Express Shipping- $25 via UPS 2nd Day Air 
International Shipping- (cost calculated at checkout) via DHL Express or USPS International Priority
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REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. To start a return, you can contact us at irkjewelry@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at irkjewelry@gmail.com.
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DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 
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EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items cannot be returned, such as custom products, special orders or personalized items.  Please get in touch if you have questions or concerns about your specific item.  Unfortunately, we cannot accept returns on sale items. 
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 EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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 PRIVACY POLICY
We respect your privacy! All personal information submitted to us is kept strictly confidential & will not be shared. We may contact you on occasion via email for special promotions, sales or new designs if marketing is accepted.